Shipping policy

1. Where We Ship Retirement Anxiety currently ships only to valid addresses within the United States
. While our website can be viewed internationally, we do not offer international shipping at this time; orders with international addresses will be canceled
.
2. Print-on-Demand Production Every product is made to order through our fulfillment partners, including Printify and Monster Digital
.
Production Time: This is separate from shipping time and varies based on product availability and order volume
.
Schedule: Orders are generally not produced or shipped on weekends or federal holidays
.
Confirmation: You will receive a shipping-confirmation email with tracking once your order has been transferred to the carrier
.
3. Shipping Rates (Standard Shipping) We currently only offer Standard Shipping
. For qualifying shirts within the U.S., the rates are:
First shirt: $4.75 USD
Each additional shirt: $2.40 USD
Calculations: Final charges are displayed at checkout and may vary if an order requires multiple fulfillment providers or separate shipments
.
4. Delivery Estimates Once production is complete, Standard Shipping generally takes an estimated 2–5 business days
. Please note that these dates are estimates and not guarantees; delays may occur due to high volume, carrier disruptions, weather, or incorrect addresses
.
5. Multiple Packages and Shipments Because we use various fulfillment facilities, items in the same order may be produced at different locations
. Consequently:
Items may arrive in separate packages
.
Packages may arrive on different dates
.
Separate tracking numbers may be issued for each shipment
.
6. Tracking Information Tracking information is sent to the email address provided at checkout
. Please allow up to 48 hours for the carrier’s system to display movement after a label is created
.
7. Customer Responsibility: Address Accuracy Customers are responsible for providing a complete and accurate shipping address
.
Corrections: Contact us immediately if you discover an error. Once an order enters production, we are likely unable to change the address
.
Undeliverable Orders: If a package is returned due to an incorrect address, the customer may be responsible for the cost of reshipping
. Because our products are made to order, undeliverable items are not automatically eligible for a refund
.
8. Lost or Missing Packages A package is not considered lost simply because tracking has not updated for a few days
. If the estimated delivery period has passed or tracking indicates a problem, please contact us
.
Delivered Status: If tracking shows "Delivered" but you cannot find the item, check all possible delivery spots (porches, mailrooms, neighbors) and allow one additional business day, as some carriers mark items delivered prematurely
.
9. Damaged or Incorrect Items If your order arrives damaged, defective, or misprinted, please contact us within the reporting period specified in our Refund and Return Policy
. Do not return products without prior instruction
.
10. Contact Us For any shipping-related questions or to report an issue, please contact:
Retirement Anxiety by The Pension Department, Inc. 105 Maxess Road, Suite S124 Melville, New York 11747 Email: thepensiondepartment@gmail.com Telephone: 516-346-2999 Please include your order number in all communications.